∙ How can I buy the products?
-All products are also available on United Wardrobe or Vinted. It is also possible to fit and buy the clothes in Amsterdam (de Pijp) or we can send the product directly once the bank transfer has been received.
∙ Are the products original and what is the condition of the clothes?
-All of our clothes are original and are firmly checked on flaws. If there are any flaws we mention them in the description.
∙ How does the clothing fit?
-We strongly recommend measuring the size of the clothes by comparing it to an item you already own. Most of our items where tailor made so use our Size Chart and the sizes given in the description to make sure the item fits.
∙ Can I always return an item?
-You only can return an item if it doesn’t meet the description given by us. Always contact us before returning an item.
∙Who is responsible for the shipping of my items?
-PostNL is responsible for making sure your parcel arrives on time. We will always sent our parcel with PostNL with a track and trace code so you can follow your parcel at any time.
∙How much does shipping costs?
-The costs of shipping items under 10kg within The Netherlands are €6.95. If the item fits in a letterbox we can ship the item for €4.00. The shipping costs of sending an item outside of The Netherlands depends on the country.
∙How can I get in contact with you?
-By mail: info@genet-en-son.amsterdam
-DM on Instagram @genet.and.son